ABOUT PATIENTS & FAMILIES
Welcome to the Truman Medical Centers patient and family engagement site. At Truman Medical Centers (TMC), we want to hear your voice. To learn from patients and visitors, we created a Patient Family Advisory Council (PFAC) and have Patient Champions who offer advice on specific TMC projects.
The goal of this site is to keep you, our patients, and your family members engaged so you feel empowered to be an active part of your care.
Interested in Serving on the Patient and Family Advisory Council?
Our Advisory Council meets every other month. During these meetings, we'll welcome hospital leaders who'll talk about how and why they make the decisions that impact your care.
As a council member, you'll provide advice, input, feedback and ideas to the organization. In this way we can be sure we include the voices of our patients and family members when we make decisions.
The Advisory Council is made up of patients, family members and hospital staff. Patients and family members serve an initial term of one year with an option to serve a second year if agreed upon by majority rule of the council.
If you are interested in serving on the Council, be sure to let us know when you fill out the Patient Champion Interest Card.
Mission for PFAC (Patient and Family Advisory Council)
and Patient Champions
The mission of the TMC Patient and Family Advisory Council and TMC Patient Champions is to integrate the patient perspective into all hospital operations, working to improve the overall experience of everyone we serve.
How to Become a Patient Champion
Becoming a Patient Champion is easy! Just fill out a Patient Champion Interest Card (Front and back of card shown below. They are also available throughout the hospital or in the Guest Services office).
Drop your card off at our Guest Services office or at any of our concierge desks. A member of Guest Services will call you to make sure we know your areas of interest. When we are working on special projects or needing to hear the patient point of view, we’ll be sure to call you. We may just want to ask your opinion, or we may ask if you are willing to serve on a committee.
Caring for the Caregiver
According to the Family Caregiver Alliance, about a third of caregivers in the United States are at least 65-years old. TMC psychologist, Abbey Gripka, Ph.D. says it’s essential for those caregivers to also care for themselves.
Time away from the person you’re caring for is important. “Often times you can set up those boundaries, letting the person know you’re not ‘being away’ because you don’t love them, but that sometimes you need to step away and that’s actually a really healthy thing,” explains Dr. Gripka.
Have a weekly appointment for yourself. Go shopping, exercise, enjoy nature. Scheduling our time out allows you to have another caretaker in place.
Make sure you’re taking time to eat well, to sleep and to exercise. Making your own wellness a priority is key in having the strength to care for someone else.
How to Become an Engaged Patient
Research tells us that when patients are engaged in their care, their healthcare experience is safer, they are more satisfied and they have better health outcomes. We care about you and want you to have the best possible experience each and every time you come to Truman!
Engaged patient tip of the month
Keep a list of your current medications and their dosage in your wallet or your purse. Doing this will allow you give this information to any doctor you may need to see.
Knowing what medications you are taking helps doctors to make sure any new medicines they prescribe for you will work safely with what you are already taking.
READING RESOURCES ABOUT PATIENT ENGAGEMENT:
Institute for Healthcare Improvement: http://www.ihi.org
Agency for Healthcare Research and Quality: http://www.ahrq.gov
National Family Caregivers Association:
Consumers Advancing Patient Safety: http://www.patientsafety.org