Language Access Services
Truman Medical Centers is proud to serve a diverse community. Our team of professional interpreters is committed to connecting patients and healthcare providers through language and culture.
Medical Interpreters, Translators and Bilingual Patient Guides
For patients and families who prefer to communicate about their healthcare in a language other than English, we provide professional medical interpreters and bilingual patient navigators free of charge.
We provide face-to-face interpreters in Spanish, Arabic, Somali and Sign Language, as well as telephonic interpreting in over 150 languages. More than 100,000 language interpretation services in over 80 different languages were provided.
Our interpreters do more than simply communicate. We can help you during all phases of your care including:
- Scheduling, re-scheduling or cancelling appointments
- Assisting with your prescription refill inquiries
- Assisting you with referrals, financial counseling and billing inquiries
- Obtaining medical records after your visits
- Setting up a personalized online link to your medical record
- Making sure you understand your physicians
We also offer translation of essential documents, patient education materials and many other written communications in English, Spanish and Arabic. Over 100 vital documents were translated into Spanish and Arabic.
If you would like an interpreter, please tell a member of your healthcare team as soon as you enter one of our facilities. If you have additional questions about our services, please call 816-404-3280.
Medical Interpreter Training now available at TMC
Spanish Bilingual Assistant: Introduction to Medical Interpreting is a sixty-hour introduction to medical interpreting for people who speak English and Spanish. Students who take this class apply what they learn by providing bilingual service in health care settings. Bilingual healthcare workers enroll in the SBA and use the interpretation exercises to improve language skills so they can do their jobs better in two languages. This nationally recognized course is taught in English and Spanish and is an excellent preparation for taking the medical interpreter national certification exams. There are three main categories of study:
There are four main categories of study:
1. Language: Increase & organize your medical vocabulary by reviewing each body system
2. Culture: Learn techniques for helping people of different cultures communicate
3. Ethical Standards: Review National Standards of Practice
4. Practice: Build interpreter skills & knowledge (memory, position, making decisions, more)
A Certificate of Completion will be awarded after successfully passing the midterm and final test, which include written and oral exams.
Applicants must be fluent in Spanish and English. Pre-testing interviews for this program will be held by appointment at Truman Medical Center.
Non TMC Employees – $450.00
Manual and all related study materials will be provided.
All refunds are subject to a $25.00 administration fee. No refunds after 10 calendar days into the course.
Truman Medical Center Health Science District 2301 Holmes Kansas City, MO. 64108
Class Dates and Times:
August 3 – September 28, 2019
8:00 am – 4:30 pm
-No class August 31
August 5 – October 28, 2019
4:30 pm – 8:30 pm
(four hours class plus one hour homework per week)
-No class September 2